CUSTOMER SERVICE OPERATIONS

At Coca-Cola Refreshments, happiness is more than something our consumers hold in their hands. It’s something they take away from every interaction.

With 6,000+ employees, Customer Care is on a mission to continually improve customer satisfaction, installation and resolution cycle time and overall operations effectiveness. Our goal is to make each and every transaction as remarkable as the world-class brands we make, market and distribute. This offers a vast range of career options from procuring, installing, maintaining and repairing cold beverage equipment to managing customer equipment and repair parts supply chains and supervising regional call centers and defining customer service strategies.

You are the face of one of the world’s most beloved brands and we’ll provide you with all the support and encouragement you need to thrive. Job opportunities for the customer service operations include:

  • Quality Analyst
  • Workforce Analyst
  • Workforce Supervisor
  • Replenishment Analyst
  • Fountain Planner
  • Senior Technician Advisor
  • Customer Care Center Lead
  • Targeted Sales Agent
  • Customer Service Team Member